Information regarding our Luxury Roses

Blissful roses would like you to choose from a wide selection of roses. We work together on each delivery to satisfy our customer’s expectations, by making sure that our roses are 100% fresh from the rose farms, to making sure they are healthy and looked after. Once we receive the roses, we place them in the water containing flower food, so they stay fresh and before delivery put them into water tubes. The customer will receive the roses in bud form to ensure longer and fresher life and they can enjoy the experience for the roses to bloom in their own comfort. Stem sizes may differ from 15-24 in length. The size of the gift box is 25 length, 9.5 width and 4 height. Roses are hand arranged and arrive in our signature gift box with care instructions about your roses.

Where do your roses come from?

Our roses come from Ecuador and Colombia because they are considered to be the best quality in the world due to the geography and climate conditions in the region. Firstly, both these places are an equatorial country, flowers receive more hours of daylight than anywhere else in the world. Secondly, the roses are grown at high altitudes, means cooler nights. Therefore, the growth cycle is longer. This special condition gives the roses longer time to grow their stems, larger buds and blooms making them the most beautiful long-stemmed roses in the world. Most of the roses in Ecuador are grown in the Pichincha province in the Andes Mountains, at an elevation between 2,800 and 3,000 meters above sea level. Colombian roses originate from the highly fertile and mountainous lands of Colombia which is best for rose production. Ultimately, they have many beautiful elegant colors to brighten everybody’s mood and occasion.

“How do I make my flowers last longer?”

Below are a few simple steps to carry out every couple of days for your roses, to ensure maximum longevity and enjoyment.

  • Firstly use a clean vase which is washed properly. Then fill it with warm water ¾ to the top.
  • After dissolve the rose food in the water (please read instructions at the back of the packet). Packet Fresh Flower Food will increase the life of cut flowers and should always be used.
  • Remove water tubes & cut one inch off the bottom of each rose stem at a 45-degree angle. Make sure that the roses are not left out of water for too long. This will result in short life span. Using a sharp, clean garden shears or a sharp kitchen knife will ensure that the roses are cut at a perfect 45-degree angle and the stems will absorb enough water. Please take precautions while using the sharp objects. Leaves that will be below the water line in the vase must be removed. Leaves that fall into the water will contaminate the water resulting to bacteria and fungi, causing roses to die early. DO NOT remove all leaves along the stem length, the roses need leaves as part of their hydration process. Gently remove some leaves to avoid them falling in the water. It is advisable to use appropriate gloves for the removal of rose thorns and leaves.
  • Keep roses away from ripening fruit because they produce Ethylene gas given off, which will shorten the lifespan of your roses. Avoid heat sources & direct sunlight. Keep your roses in a cool place with lots of shade.
  • Roses always need water. So, change the water completely every 1-2 days, adding more flower food after each water change. Always cut your rose stems every time before placing them back in the water.
  • . Gently remove old or discolored petals as they wilt or bruise, this will result in new petals and roses will stay looking fresh.

How long will my roses last?

Normally roses can last up to 5-7 days. However, with proper care and ensuring key fundamental steps as explained above can make your roses last longer. If proper care is not taken then it will shorten the life span of your roses.

Can I include a personalized note with my roses?

A template will be available in the shopping cart. You can personalize it to your choice with a small message. We will print it on our signature card and place it in the gift box with the roses. We ensure complete privacy of your message until it Is opened by the receiver.

IF your chosen color for roses/ gift box is unavailable

We will always try and arrange the nearest color available. Some color roses are subject to availability for various reasons. The replacement will maintain the same look and quality as pictured on our website. If the floral gift box shown online is not available, a similar gift box will be used. We will inform you if any changes need to be made. Minor substitutions are necessary and do occur for many reasons. We will try our best to inform the customer if any substitution is needed, but due to high volume of orders this isn’t always possible.

Order Changes/Cancellations/Refund

For cancelling or changing an order a fee will apply of 5% to 15%. This will depend on the purchase. Please contact us (see our contact details page). Same-day orders are processed immediately, and cannot be changed. We apologies that we cannot cancel orders that have been shipped from farms, prepared or are already out for delivery. Any large orders / special occasion orders cannot be cancelled they are final. Unfortunately, during peak holidays, it is extremely difficult to make changes to an existing order. We will make every effort, but change requests are not guaranteed.
For further information please contact us.

Exchange/Refund

Our flowers come from the growers and are always fresh and beautiful. We do not exchange roses because they are perishable items.We will only refund you, after you immediately (same time when you open the box) take a photo of the product and email us with the photo, along with your name, personal details, and the nature of the issue. Once damage is confirmed, we will be happy to re-send a new product on our expense.