cancellation and refund policy

Order cancellations, changes and refund

For cancelling or changing an order a fee will apply of 5% to 15%. This will depend on the purchase. Please contact us (see our contact details page) . Same-day orders are processed immediately, and cannot be changed. We apologies that we cannot cancel orders that have been shipped from farms, prepared or are already out for delivery. Any large orders / special occasion orders cannot be cancelled they are final. Unfortunately, during peak holidays, it is extremely difficult to make changes to an existing order. We will make every effort, but change requests are not guaranteed.

For further queries please contact us.